Members of Chambers accept instructions from any of the following:

• Solicitors
• Other authorised litigators
• Parliamentary agents, patent attorneys, trade mark attorneys and notaries
• European lawyers registered with the Law Society
• Employed barristers and/or employed European lawyers registered with the Bar Council
• Legal Advice Centres designated by the Bar Council
• Licensed conveyancers (in matters in which they are providing conveyancing services)
• Foreign lawyers

and from members of all other professional bodies covered by the Bar Council's Direct Professional Access scheme and others, where appropriate, under the Direct Access Scheme.

The barrister members of chambers are barristers trading as sole practitioners and registered with the Bar Standards Board of England and Wales. They are governed by the Code of Conduct which can be viewed at
www.barstandardsboard.rroom.net/standardsandguidance/codeofconduct.

The terms on which the barristers offer their services are set out in Annex G1 and G2 to the Code of Conduct and can be accessed using the following link
www.barstandardsboard.rroom.net/standardsandguidance/codeofconduct.

Fees can be discussed and agreed with our clerks on an individual basis.

The barristers have professional liability insurance provided by the Bar Mutual Fund Limited. The minimum cover which barristers must have is £500,000. Territorial coverage is world-wide, subject to the terms of cover of the Bar Mutual, which may be accessed at
http://www.barmutual.co.uk/fileadmin/uploads/barmutual/Bar_Mutual_Terms_of_Cover_2011.pdf. The postal address of the Bar Mutual Management Company is 90 Fenchurch Street, London, EC3M 4ST.

If you would like a copy of our complaints policy please contact our Chief Executive, Nicola Sawford, on nsawford@serlecourt.co.uk. If you have a complaint please contact the barrister concerned or send your complaint in writing to our Chief Executive. If you are unhappy with the outcome of our investigation you may be able to take up your complaint with the Legal Ombudsman. The Ombudsman is only able to consider your complaint when it has first been investigated by Chambers. The Legal Ombudsman can be contacted through the website at www.leglaombudsman.org.uk.

Further information is available from our Clerks.